"Thank you for facilitating one of the best (if not the best) training course I have ever attended .... it really was the most positive day I've ever spent in years "
- Rod Wheaton , Department of Interior

"Her ability to crystallize concepts, connect and captivate a diverse audience was incredible."
- Darlene Lindner, Personnel Mgr., Housing Authority of Pittsburgh

"Not only was Bernadette’s program well received, but she was able to generate enthusiasm and commitment towards necessary improved changes in our business ..."
- Cindy Valdo, Indian Health Services

"Excellent!! She took time to learn enough about our company to talk the talk and walk the walk."
- Jane Siebert Dillion Stores

"Bernadette was dynamic, charismatic, and covered a broad range of professional strategies. Outstanding!! "
- Gerry Garrett Central Intelligence Agency

"A very worthwhile day for my staff. I could just see attitudes improving by the hour and creativity soar."
- Jody G. Hooper, Director, Bldg. Service Division, State of New Mexico

"Bernadette's  presentation truly raised the bar of customer service excellence ... Her innovative and creative ideas helped us to think outside the box.."
- Madeline Vogt, V.P Bank of Santa Fe

"...Bernadette was rated 9.24 in content rating and 9.75 in trainer rating (out of a 10) and had a 0%refund rate, She was the highest ranking trainer (out of 200) on this topic…..She consistently delivers value and integrity…”
Letter of commendation 9/25/98- Christie Ward Senior Mgr. , Career Track

"It was upbeat challenging, and interesting."
- Janet Denison, Polk County Social Services

"Your leadership and energy have catalyzed us into some action that otherwise might not have been taken. "
- Barbara Conroy, Business Leader

"Very beneficial, I enjoyed the seminar very much. Bernadette did an excellent job of presenting material. "
- Rich Larson, District Sales Mgr., Pioneer Hibred Int'l Inc.

"Positive experience, full of helpful anecdotes to increase understanding. "
- Cheryl Wiechern, U.S. Customs

"All the participants comments were excellent. You truly did knock off their socks. "
- Kathy Kilby, Department of Labor

"She taught me a huge amount in a short period of time, and gave me confidence and tools. What more can we ask of a speaker?"
- Participant, Northwest Farm Credit Services

"....gave me techniques to use to improve my communication and interpersonal skills , Great presentation , wish it was longer. "
- Don Ciccone U.S. Fish & Wildlife

"Very motivational speaker!!"
- Participant, Shurz Service Unit

"I was touched by your personal stories and comments.  It is refreshing and encouraging to see someone in today’s business world still maintain their desire to spread information on self-worth and self improvement…this was an uplifting experience…”
– Rene Worley, Sewanee, The University of the South.

"The skills and knowledge you shared with our staff has provided a foundation for improving the leadership and management skills throughout CYFD.  The feedback that we have received has been overwhelmingly positive.”
Heather Wilson, Former Secretary, Children, Youth and Families Department

"The presentation was very enlightening and fun.  Bernadette was GREAT!”
Carla Romero, Santa Fe Natural

"We have received very favorable comments from all the participants, such as “energetic, fun, well-structured, informative, captivating participant’s attention, helps increase employee moral and satisfaction….thank you”
– Judith Cordova, Superintendent, National Park Service

"…As you can see from the evaluation sheets, it was a real hit!  Thank you very much for a job well done.”
Isabelle D. Arman, Georgia O’Keeffe Museum,

"Your sessions were high energy and very stimulating! I’ve heard nothing but great things!"
Cheryl Simpson, U.S. Fish and Wildlife

"Your audiences loved you and your presentation received top scores.  You are a delight and a great  pro!  It was a pleasure to work with you."
– Jenna Lee, National Society of Hispanic MBA’s

"Bernadette, I want to THANK YOU for the fabulous session.  It was TERRIFIC and you did mah-velous!  Exactly what we needed!”
Cheryl Thompson, Staff Development Coordinator

"…thank you once again for bringing our team together and helping them understand our mission.  Andy and I are looking forward to working with you in the future.”
- Jen and Andy Scott, General Managers and Owners Ojo Caliente Mineral Springs Resort.

"…lots of great information delivered with passion and motivation.  I now have better ways to deal with my customers…I loved it!”
– Rozanna M. Archuleta, Sales Consultant M.A.C.

"Bernadette is an incredible presenter, very credible, sincere and comforting.  Thank you”  "Bernadette is a very charismatic presenter and has great insights and stories!”  "Bernadette was excellent – lots of energy and very engaging!”  “Extremely personable.”  "Lots of energy and commitment”
– Participant Comments, Northwest Management Development Program

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