Articles

• Bernadette on Cover of Personal Excellence
• Encantada Magazine
• Journal Article on Fear of Public Speaking
• Latino Style Cover 2
• Latino Style Cover with BBTV
• Newspaper Article: “Avoiding Bad Business Sins”
• Newspaper Article: “Coping With Difficult Customers”
• Newspaper Article: “Customer Service”
• Newspaper Article: “Changing Business Culture BBTV”
• Newspaper Article: “Well Trained Employees”
• Newspaper Article: “Tips for Improving Customer Service”
• NSANM Speakers
• Performance Magazine
• Santa Fe Buyers Guide
• 5 Essential Tips for Improving Customer Service
• Allow and Learn from Mistakes in Your Organization
• Bernadette Radio and TV interviews
• Communication Skills for Professionals
• Conflict Management Assessment
• Create or Crumble Handout
• How to Show Commitment to Your Employees
• “Northern New Mexico Awakes to the Importance of Service Excellence”
• Two Rules to Improve Your Communication
• Article featuring Bernadette Vadurro as Speaker

You can reach Bernadette at 505-983-8986 or through email: Berna@speakerslive.com or info@bernadettetv.com Feel free to check out any of her three other websites www.BernadetteTV.com, www.speakerslive.com or www.letraining.com.

Permission to reprint all or part of this article in your magazine, e-zine, or organization newsletter is hereby granted, provided the following credit line is present:

Copyright © 2010 Bernadette Trujllo-Vadurro. Bernadette is professional speaker specializing in business topics. She presents keynotes and seminars on Presentation Skills/Public Speaking for Executives and Professionals, Customer Service is Everyone’s Job . Leadership Supervisory Skill Training Programs for Managers, Communication Skills for Professionals and How to Increase Innovation and Creativity in the Workplace.