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Communication

Communication Skills for Professionals
Keynote Presentation or 3 to 6 Hour Seminar Options Available

“It’s not what we say that impacts our future, it’s how we say it.” Bernadette Vadurro, communication expert will take your behind the scenes in understanding communication, its impact and how you can improve your communication skills. Bernadette will help you increase personal power, professional credibility and minimize communication blunders.

  • Discover how to develop immediate rapport even with strangers.
  • Test your listening and see how you can enhance relationships.
  • Minimize conflict and confrontations through diffusion strategies.
  • Effectively communicate with all types of people.
  • Learn 6 communication skills that will help you in any situation.
  • Learn 10 techniques to increase your emotional intelligence.
  • Find out how you can decipher unspoken messages.
  • Understand the importance of body language during your interactions.
  • Bridge the differences between male and female communication.
  • Find out about cultural differences and the importance of sensitivity.
  • Discover how to use silence effectively.
  • Become more influential and motivating in your communication.
  • Make your meetings more productive using 10 specific tools!

He/She Communication
Bridging the Gap at Home and Work
Keynote Presentation

Learn to recognize the distinct differences in male and female communication and discover how to eliminate and overcome conflicts that may occur as a result of these differences. Through documented research, studies and personal experiences Bernadette will walk you through a communication maze showing you how to avoid common pitfalls of certain male and female communication disconnects. You will discover how to communicate with members of the opposite sex with greater sensitivity, power, presence and influence as you discover the impact of facial expressions, body language, tone of voice and word choices in both professional and personal settings. Some of the highlights include how differently the genders tend to:

  • Communicate to develop rapport and build relationships
  • Influence others to gain power and prestige
  • Make requests and accept responsibility
  • Use body language, facial expressions, tone of voice and word choices in communicating

Presentation Skills for Professionals
1 to 2½ Day Customized Seminar Options Available

This exciting hands-on seminar, gives every participant the tools, strategies, tips and techniques to achieve a mammoth leap in their public speaking skills. Each participant will have an opportunity to make a variety of presentations in the safety of this seminar. They will receive positive feedback to improve speaking skills immediately after reviewing their bench mark video tape. Participants will set individualized goals for improving their presentation skills abilities, by selecting 2-4 items they wish to improve upon. Attendees will learn essential elements for delivering interesting, high impact presentations under a variety of circumstances. Participants will be part of a panel discussion and will be encouraged to practice newly acquired skills through a variety of exercises designed to provide them with the greater confidence. This program is also easily tailored for an in house customized “train-the-trainer”seminar.

  • Speaking assessment
  • Peer introductions
  • Benefits of improving public speaking skills
  • Evaluating and managing fears
  • The benefits of different presentation styles
  • 3 crucial components of every presentation
  • The law of seven, plus or minus two
  • The 12 minute rule
  • Delivery distractions to avoid
  • Benchmark video productions
  • Large and small group dynamics
  • Audience interactivity and participation
  • Video tape production and small group feedback
  • Managing special situations
  • When and how to use humor effectively
  • Video tape review and goal setting
  • Extemporaneous speech preparation
  • Participant demonstrations
  • Types of visual aides
  • How to integrate visual aides successfully
  • Assessments, exercises, and games
  • Tone, Volume, Pitch, Rate and the Four C’s
  • Flexing to meet audience type needs
  • Techniques for exuding trust and confidence
  • Tips for extemporaneous speaking
  • The panel discussion
  • Extemporaneous speaking opportunities
  • Creating and delivering polished presentations
  • Final exam