‘Excellent!! She took time to learn enough about our company to talk the talk and walk the walk.’
– Jane Siebert, Dillion Stores

“Your leadership and energy have catalyzed us into some action that otherwise might not have been taken.”
~ Barbara Conroy, Business Leader

‘Excellent program!’
~Mary Ann Orzech, MD, MBA

‘This program is worth the admission fee and the some!‘
~ Barbara Michael, Attorney

‘A very worthwhile day for my staff. I could just see attitudes improving by the hour and creativity soar.‘
~ Jody G. Hooper, Director, Bldg. Service Division, State of New Mexico

‘Bernadette was dynamic, charismatic, and covered a broad range of professional strategies. Outstanding!!’
~ Gerry Garrett, Central Intelligence Agency

‘I learned so much more!  Bernadette keeps you focused and the training is fun!’
~ Belinda Ray, Realty Specialist

“Bernadette’s presentation truly raised the bar of customer service excellence … Her innovative and creative ideas helped us to think outside the box..”
~ Madeline Vogt, V.P Bank of Santa Fe

Thank you, Bernadette, for one of the very best training classes I have ever attended, both in the NPS and my former career in education!
~ Ed Huston, National Park Service

‘Thank you for facilitating one of the best (if not the best) training course I have ever attended… it really was the most positive day I’ve ever spent in years.’
Rod Wheaton, Department of Interior

‘Her ability to crystallize concepts, connect and captivate a diverse audience was incredible.’
Darlene Lindner, Personnel Mgr., Housing Authority of Pittsburgh

‘Not only was Bernadette’s program well received, but she was able to generate enthusiasm and commitment towards necessary improved changes in our business…’
Cindy Valdo, Indian Health Services

‘This training was extremely interesting and informative.  This will help me in my leadership role and it gives me an advantage! Bernadette is such an incredible presenter and I am so grateful that I had the opportunity to meet and spend time with her.‘
~ Trudy Bobelu,

‘The highlights of this program included the real world scenarios and case studies. Bernadette has extensive supervisory experience.’
~Frank Moussa, Ph.D. Department of Energy, WIPP

‘Bernadette knows how to ask questions and how to keep us interested.  I liked the way she handled the class, the interactions, the case studies, the team exercises and how she explained things clearly.‘
~ Linda Queahpama, BIA

‘I am leaving with a really good feeling.  I really enjoyed this seminar, the presenter and my fellow participants!’
~Therese Desjardin, Artist

‘The course was very interactive! Participant experiences and examples were solicited and valued by Bernadette. She was very approachable and Bernadette made the course extremely interesting.’
~Norma Castaneda, DOE

‘The case examples illustrated real life situations and were easy to grasp.’
~ Jose M. Rojas-Royo, Bridge Designer

‘Very well done, useful, practical information.’
~Bruce Stidworthy, Senior VP

‘Good participation by everyone made it more interesting and involving.’
~ John Andrews, Principal Larkin Group

‘Excellent presentation that kept everyone’s interest. The best training that I have received in these matters. Everything matches with our organization.’
~ Paul G. Sakaguchi, NPS

‘Forced me out of my comfort zone many times—which was good for me…a lot of great information that will continue to help me for quite some time.’
~ Cheryl Rolland, Bureau of Reclamation

‘The training received for the Supervision Level 2 was very valuable. It was interesting, but more importantly, it was fun. Ms Vadurro is very skilled as a presenter and facilitator.  Wonderful!’
~ Katherine Ramirez, Office of the Special Trustee, Kansas

A very motivating and interactive training that all managers and supervisors should be exposed to, regardless of their level in the organization. Thanks for all the ideas and strategies I’ll take home from this class.
~ Donna Hummel, Deputy Chief, Office of External Affairs, BLM Santa Fe,