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Programs and Pricing

PRESENTATION SKILLS FOR PROFESSIONALS
Imagine *“Toastmasters on Steroids”

CUSTOMER SERVICE IS EVERYONE’S JOB!

Customer Service is Everyone’s Business Keynote or 3 Hour Seminar OR 1-2 Day Full Training Program
Leadership Strategies in Customer Service Keynote or 3 Hour Seminar

COMMUNICATION

Communication Skills for Professionals Keynote or 3 to 6 Hour Seminar
He/She Communication Bridging the Gap at Home and Work Keynote Presentation
Presentation Skills for Professionals 1 to 3 Day Customized Seminar

TWO DAY SEMINAR

This exciting hands-on seminar, gives you the tools, strategies, tips and techniques to achieve a mammoth leap in your public speaking skills. Each participant will have an opportunity to make a variety of presentations in the safety of the seminar. You will receive positive feedback to improve speaking skills immediately after reviewing your bench mark video recording. You will set goals for improving your presentation skills. You will learn critical key elements required to give powerful presentations with high impact. You will practice your newly learned skills through a variety of exercises. You are guaranteed to learn how to deliver exciting, dynamic and powerful presentations.

DOING BUSINESS IN THE VIRTUAL WORLD
Doing Business in a Flat World Keynote

Doing Business in the Virtual World is a two day hands-on seminar dedicated to showing professionals how to use green marketing, social media and the internet to increase business. Offered in as a keynote, half day or multiple day lab. In the multiple day lab and participants bring their laptops and learn how to set up their social media sites on FaceBook, LinkedIn, Twitter, Plaxo and more. They learn how to use tools like Hootsuite and Pingfm.

LEADERSHIP

Leadership Essentials Keynote 3 Hour to 2 Full Day Seminar

Lessons Learned from Enron Keynote Presentation

Supervisory/Leadership Training Program 1 day to 40 hour program Level 1
Designed and delivered for Federal Agencies nation wide and for private sector companies who want to make sure their supervisors are in full compliance of all federal laws and policies. Includes elements such as how to document disciplinary problems and correctly terminate employees when necessary.

Supervisory/Leadership Training Program 1 day to 40 hour program Level 2
Designed and delivered for Federal Agencies nation wide and for private sector companies who want to make sure their supervisors know how to manage conflict, create high productivity teams. This program demonstrates how to institute a top performing and high morale unit who practices strong assertive and positive communication skills.

INNOVATION, CREATIVITY, AND CHANGE

How to Increase Innovation and Creativity Keynote to 6 Hour Seminar
Managing Change Keynote Presentation to 6 Hour Seminar

CUSTOMIZED PRESENTATIONS

Bernadette provides customized presentations on a variety of topics at NO EXTRA CHARGE.